Shipping and Delivery Conditions:

Thank you for choosing Grassymom.com as your trusted source for baby products. We want to ensure that your shopping experience with us is convenient and hassle-free. To that end, we have established the following shipping and delivery conditions:

  1. Shipping Costs: Shipping costs are calculated based on various factors, including the shipping method selected, the destination of the package, and the total weight or dimensions of the items being shipped. The shipping costs will be clearly indicated during the checkout process, enabling you to review and confirm them before finalizing your order.
  2. Delivery Timeframe: We strive to deliver your baby products within the estimated timeframe provided during the checkout process(Standard Delivery time of 7 to 10 days ). However, please note that delivery times may vary based on factors beyond our control, such as customs clearance procedures, weather conditions, or logistical issues. Rest assured, we will provide you with tracking information to keep you updated on the progress of your shipment.
  3. Order Processing Time: Once you have successfully placed an order on Grassymom.com, we will process it promptly. Order processing time includes order verification, item packaging, and handover to the shipping carrier. Please note that weekends and holidays may affect the processing time, but we make every effort to fulfill your order as quickly as possible.
  4. Shipment Tracking: We understand the importance of tracking your package. For most orders, we provide a tracking number or a link to track your shipment. This allows you to monitor the progress of your delivery and estimate its arrival. You can find the tracking information in your order confirmation email or by logging into your account on our website.
  5. International Shipping: Not Available
  6. Delivery Address: It is essential to provide accurate and complete delivery information when placing an order. We cannot be held responsible for delays or misdeliveries caused by incorrect or insufficient address details provided by the customer. Please double-check your delivery address during the checkout process.
  7. Delivery Issues: If you encounter any issues with the delivery of your baby products, such as delays, damages, or missing items, please contact our customer support team immediately. We will investigate the matter and work towards a satisfactory resolution to ensure your utmost satisfaction.

Please keep in mind that these shipping and delivery conditions for baby products on Grassymom.com are subject to change. We recommend reviewing these conditions regularly or reaching out to our customer support team for any further inquiries or clarifications.

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